Q.
What if the shopping cart doesn't add shipping?
A. Some of our buttons add shipping and some don't. Please know that S&H ($10
for first item and $2 for each additional) is required for any item that is not
picked up. At the top and bottom of every shopping cart page there should be S&H
buttons to add on the required shipping. If you PayPal without adding shipping,
you can send it on directly, or wait to be contacted about full payment.
Q. I've found a book I want to order in the
shopping cart pages. I can't find a description in the catalog - what can I do?
A. You've run across a programming mistake.
Contact
us about the title. It could be an inadvertent deleted listing, an out of
print book, or a typographical error in either the shopping cart or catalog
listing. If the book still exists, we'll do our best to help you get it.
Q. What if I want my book(s) faster
or less expensive than
standard shipping allows?
A. Most books can arrive any carrier, any class of shipping by
request, however the buyer will be responsible for all of the shipping
fees. If the book is drop shipped, additional fees may also be involved.
Q. What if I get the book I ordered and it
is not what I was expecting?
A. All sales are final. A suggestion is to donate it to a local
library or museum and take a tax deduction. (see next FAQ)
Q. What if I didn't get the book I
ordered?
A. Once in a great while, order fulfillment will switch an order.
If this happens to you, contact us and arrangements
will be made for the return of the book (you did not order) and delivery of the book
you ordered.
Q.
You published a book I'm looking for, but don't list it for sale. OR I
found a book I'm looking for in your back list, but you don't list it for sale.
Can you help me get in touch with who sells it? A. If
the title is not listed for sale, we are not currently in correspondence with the
author/Copyright holder. However, if you care to write them a letter: Place
it in a postage paid envelope with your return address. Send it to
us and we will address the postage paid envelope, using the most current address from our archives, and
post it for you. If the address is current, they will get the
letter. If it is out of date, you should receive the returned mail.
Due to privacy concerns, we do not give
out any contact information.
Please note that we don't maintain current contact information and may not
retain any contact information over a decade old. (see next FAQ)
Q. I'm looking for a book you don't list,
can you help me find it?
A. There are a few "research" things you can do. First off, double check
to see if there isn't a
used copy listed in the online catalog. Next, go to the Library of Congress, through them you can use their
LOCIS system to see if copyright was registered, etc. - this may give
you contact information if it is. Another place to go is Bowker/Books
in Print to see if anyone has printed an
edition with an ISBN number on it - many libraries offer this service online if
you don't wish to subscribe. If Books in Print has a listing, you should
not only find contact info, but also price, etc. If finding the book to
look at is more important then buying it, work with your local library to see if
it is available on inter-library loan, or by using
WorldCat, what the closest
library is that has one. Also, if
you are trying to buy a copy, a suggestion is to search the
used book
stores on the web -
not only do they offer copies, but many also have
"Wanted" areas or classifieds you can post your
request. In addition, online mega-stores such as Amazon and Barns
and Noble offer used
book services as well.
Q.
Why are your electronic books so expensive?
A. As trends come and go, publishers, and
authors dependent on the income for other projects, are
hesitant to do things that will destroy the market for traditionally published
books. Because of this, any book available directly from Gregath (G order
numbers) is also
offered in a traditional format. E-Book prices are selected based on the value
of the content, not the cost of electronic materials - thus nearly the cost of the
printed format.
Q.
Why can't I install an eBook on my hard drive?
A. All e-Books are Copyright
protected, as any other book. While a printed book can't be copy restricted, e-Books can.
A person that purchases a single e-Book is entitled to one copy of that material only.
If one were to install it on their hard drive, they would have two complete
copies. Even if an e-Book doesn't physically prohibit making a copy into a
computer, realize that making copies is illegal.
Q.
Why can't I print pages from my eBook?
A. All e-Books are Copyright protected. While a printed
book can't be copy restricted, e-Books can. A person purchases an e-Book
and is entitled to one copy of that material only. Even if an e-Book
doesn't physically prohibit making copies, realize that the popular idea
of getting an e-Book and printing all the pages off and binding your "hard copy" is
illegal - the purchaser will have the e-Book purchased and an unauthorized book
that has been
printed out.
Q.
Help! The shopping cart doesn't offer what I want.
A. The original shopping cart was built for in-stock items only - this lets out
most AD and AR order numbers. If
the links can not be found on the page with the item, visit this
page for standard ordering details,
email us asking for PayPal billing, or call us (918-542-4148) for Visa or
MasterCard orders.
Q.
What if the shopping cart doesn't add shipping?