FAQ
Refund
Policy
General
Q. What if I
register and can't come?
A. These registrations are fully transferable - give it to
someone, or even turn it into a fundraiser for your organization with a
silent auction - gifts to non-profits are tax deductible. We only
ask that you let us know, as soon as you know the new attendee, so that we
can have correct name tags, etc. Also, if the gender of the registration
changes, rooms will need re-assigned. Change in attendee
registration is free - no extra charge. You are also eligible for
a partial refund (see next).
Q. What about a refund, if I so
desire?
A. Various refunds are available only until October 1. After
October 1, you surrender the total fee. See above - these are
transferable.
From April 1-July 1, a refund of 50% is offered.
From July 1-October 1, a refund of 15% is available.
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Q. What's with the
new directions?
A. Cave Springs new owners are still implementing changes to benefit all
attendees. Using the Creek gate as the main entrance cuts down on
the distance traveled and eliminates dirt county roads. Though the
new route includes some gravel road, it is a benefit!
Q. What if I want to come, but can't make "check in" or need to leave early?
A. While we like to foster the "back to camp" atmosphere, we can make
any arrival/departure adapted arrangements you need to. Please be
advised though, the earlier you let us know, the more seamless your
plans will fit into the larger agenda.
Q. What if I prefer a
private room, or another number than 6 to a room?
A. We now have supplements
published for from 1 to 5 per suite/room.
Q. What if I don't have 5
roommates in mind?
A. Reserve your space and leave the roommate lines blank, we'll match
you up with other genealogists to fill rooms - this is a free service to
attendees whose friend's schedules are too busy to attend this year.
Q. Can I bring my pet?
A. While pets sometimes need retreats, no personal pets are allowed
on campus. Contact us before
registering if you require a
service
animal.
Q. Will there be extra paperwork and releases like 2003?
A. Yes - Attendees will be getting these in their camp packets:
Click here for Cave Springs Release
Click
here for Gregath Health & Safety Policy/Release
Q. I don't agree to everything covered by the above releases, what then?
A. You can contact us with questions or concerns about either release,
however if you don't agree with them, we can not welcome you to the retreat.
Q. I have special dietary concerns - will there be
any adjustment allowed for me?
A. Our standard offerings will not take into account any special
dietary needs. However, if you contact us as soon as you register
(or before registration closes), we will do our best to see that there
is something edible, however, no one with special requirements
that have made prior
arrangements will go hungry.
Q. Do we need to pack pencil
sharpeners?
A. We will have a single electric one available. If you have
one you prefer, please bring your choice - we had rooms that brought a
room sharpener in 2003.
Q. Are there electrical outlets in
the rooms?
A. Yes - though we don't know the number or placement in any given
room/bath.
Q. Any ideas on how to get HOT water
to make tea, etc.?
A. As part of our snack area, we will have a microwave available to all
attendees.
Q. Will there be things to buy?
A. TBA - probably no vendor/exhibitor space, as the retreat should be free of all stresses,
including what books can you buy with this month's budget.
However, speakers may have supporting source material for sale.
Q. Where will the sessions take
place exactly?
A. This is somewhat up to the presenter. There is a meeting room
in the back of our dorm(s) where sessions may be scheduled. If
more sessions are presented than our group has meeting rooms, the
other session(s) may be in an actual dorm room. This is unless the
weather is good and the presenter decides to offer the session outside.
Q. Will there be vending machines?
A. No - we will be offering refreshments at all times, but as your camp
packet and all packing suggestions note you should bring anything you'd
miss having to the Retreat.
Q. I only drink decaf coffee, will
it be available?
A. At this time, we will not be offering decaf coffee in our snack area
or breakfast. We have had no information concerning what
will be offered during other meals yet.
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